We are looking for an Accounts Receivable Clerk to support timely billing, payment posting, and customer account follow-up for our team in Akron, Ohio. This position plays an important role in maintaining accurate receivable records, resolving payment issues, and helping keep cash flow on track. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with customers and internal partners.
Responsibilities:
• Prepare and issue customer invoices while verifying billing details for accuracy and completeness.
• Record incoming payments promptly and apply cash to the correct customer accounts and open balances.
• Monitor aging reports and follow up with commercial clients regarding overdue invoices to support on-time collections.
• Investigate payment discrepancies, short pays, and unapplied cash, then coordinate with internal teams to resolve outstanding issues.
• Maintain organized accounts receivable records and update account activity to reflect current payment status.
• Reconcile customer balances and assist with routine account reviews to identify and correct variances.
• Respond to billing and payment inquiries with clear communication and timely resolution.
• Support receivables-related process updates and other assigned tasks that improve accuracy and efficiency within the department.
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